A Best Value Notice [PDF, 0.8MB] was issued to the Council on 3 November 2023 for a period of six months. This Notice requested that the Council end the four-day week trial, or commit to ongoing weekly submission of performance data with a one-week response period, and for retrospective data for the previous five years (with a one month response period). Councilors voted to comply with the data request at an extraordinary meeting on 20 November 2023.
The Council received a second Best Value Notice [PDF, 0.1MB] [PDF, 0.1MB] from the Department for Levelling Up, Housing and Communities on Wednesday 8 May 2024. This extended the Notice for a further six months.
On Friday 8 November 2024, the Government's Ministry of Housing, Communities and Local Government wrote to the Council [PDF, 0.1MB] to say that the Best Value Notice had expired and would not be reissued.
Data provided during the Best Value process
During the period of the Best Value Notice, data requests were made via the Government's online portal, called DELTA. The Council input data into the portal to be submitted. Data included figures, uploaded files and notes.
After considering five sets of weekly data and the retrospective data, Local Government Minster at the time, Simon Hoare MP, decided to expand the initial data request and revise some previous questions. Government issued notice of this request on 29 December 2023; this added new data sets and replaced some previously requested data. This applied to weekly data (requested back to week one and applicable to future weeks) and to retrospective data. The request had a two-week deadline.
All available data has been provided. Explanations have been given where data does not exist or cannot be extracted. Where data could not for technical reasons be provided weekly and could be provided monthly, that data was submitted as soon as possible.
As part of the Council’s commitment to reporting on our progress, the data submitted to DLUHC has been published here. Please read our explanatory notes [XLSX, 22Kb], about the data first as it will help to provide useful context.
Timeline of data requests and submissions | - |
---|---|
Best Value notice issued | 3/11/23 |
Data request outline received | 8/11/23 |
Data request confirmed and live online | 13/11/23 |
Deadline for first weekly data submission | 20/11/23 |
Deadline for retrospective data submission | 11/12/23 |
Expanded and revised weekly and retrospective data request received | 29/12/23 |
Deadline for expanded and revised data request | 15/01/24 |
Launch of SCDC online publication of data | 22/01/24 |
Deadline for additional retrospective data submission | 10/06/2024 |
Further weekly data submission | Weekly each Monday |
Further publication of data | Weekly after submission |
Historical data request
- Annual Governance Statement 2020-2021.pdf [PDF, 0.5MB]
- Annual Governance Statement 2022-2023.pdf [PDF, 0.5MB]
- Cabinet Sept 2022 [PDF, 4MB]
- Cabinet May 2023 [PDF, 14.5MB]
- Flexible Working Policy.pdf [PDF, 0.2MB]
- Improvements beyond 4DW.pdf [PDF, 90Kb]
- Recruitment and retention initiatives.pdf [PDF, 80Kb]
- Contact Centre Calls List 2023-03-01 - 2023-03-31.csv [CSV, 1.5MB]
- Contact Centre Calls List 2023-01-01 - 2023-01-31.csv [CSV, 1MB]
- Contact Centre Calls List 2022-12-01 - 2022-12-31.csv [CSV, 1MB]
- Contact Centre Calls List 2022-11-07 - 2022-11-30.csv [CSV, 1MB]
- Contact Centre Calls List 2023-02-01 - 2023-02-28.csv [CSV, 1MB]
- Baseline data form 2018-19 to 2022-23.pdf [PDF, 0.5MB]
- Detailed schedule of roles advertised - historic data.xlsx [XLSX, 34Kb]
- 8-november-2024-letter-from-mhclg-to-scdc.pdf [PDF, 0.1MB]
Weekly data requests
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Week 30 - 20/05/2024 to 26/05/2024
- Detailed schedule of roles advertised - Week 30.xlsx [XLSX, 40Kb]
- Contact Centre calls list - 2024-05-20 - 2024-05-26.xlsx [XLSX, 0.3MB]
- Total Calls - 2024-05-20 - 2024-05-26.pdf [PDF, 30Kb]
- 4 Day working week weekly reporting form - Week 30.pdf [PDF, 0.2MB]
- Emails Statistics - Week 30.pdf [PDF, 21Kb]
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Week 31 - 27/05/2024 to 02/06/2024
- 4 Day working week weekly reporting form - Week 30.pdf [PDF, 0.2MB]
- Contact Centre calls list - 2024-05-20 - 2024-05-26.xlsx [XLSX, 0.3MB]
- Detailed schedule of roles advertised - Week 30.xlsx [XLSX, 40Kb]
- Emails Statistics - Week 30.pdf [PDF, 21Kb]
- Total Calls - 2024-05-20 - 2024-05-26.pdf [PDF, 30Kb]
-
Week 32 - 03/06/2024 - 09/06/2024
- 4 Day working week weekly reporting form - Week 32.pdf [PDF, 0.2MB]
- Contact Centre calls list - 2024-06-03 - 2024-06-09.xlsx [XLSX, 0.3MB]
- Detailed schedule of roles advertised- Week 32.xlsx [XLSX, 40Kb]
- Emails Statistics -Week 32.pdf [PDF, 21Kb]
- Total Calls - 2024-06-03 - 2024-06-09.pdf [PDF, 30Kb]
-
Week 33 - 10/06/2024 to 16/06/2024
- 4 day working week weekly reporting form - Week 33.pdf [PDF, 0.2MB]
- Contact Centre calls list - 10-06-2024 to 16-06-2024.xlsx [XLSX, 0.3MB]
- Detailed schedule of roles advertised - week 33.xlsx [XLSX, 40Kb]
- Email statistics - week 33.pdf [PDF, 23Kb]
- Total calls - 10-06-2024 to 16-06-2024.pdf [PDF, 32Kb]
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Week 34 - 17/06/2024 to 23/06/2024
- 4 Day working week weekly reporting form - Week 34.pdf [PDF, 0.3MB]
- Contact centre calls list - 2024-06-17 - 2024-06-23.xlsx [XLSX, 0.2MB]
- Detailed schedule of roles advertised - Week 34.xlsx [XLSX, 72Kb]
- Emails Statistics - Week 34.pdf [PDF, 21Kb]
- Total Calls - 2024-06-17 - 2024-06-23.pdf [PDF, 30Kb]
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Week 35 - 24/06/2024 to 30/06/2024
- 4 Day working week weekly reporting form - Week 35.pdf [PDF, 0.3MB]
- Contact Centre calls list - 2024-06-24 - 2024-06-30.xlsx [XLSX, 0.3MB]
- Detailed schedule of roles advertised - Week 35.xlsx [XLSX, 40Kb]
- Emails Statistics - Week 35.pdf [PDF, 21Kb]
- Total Calls 2024-06-24 - 2024-06-30.pdf [PDF, 30Kb]
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Week 36 - 01/07/2024 to 07/07/2024
-
Week 37 - 08/07/2024 to 14/07/2024
-
Week 37 - 08/07/2024 to 14/07/2024
- Contact Centre calls list - 2024-07-08 - 2024-07-14.xlsx [XLSX, 0.2MB]
- Emails Statistics - Week 37.pdf [PDF, 21Kb]
- 4 Day working week weekly reporting form - Week 37.pdf [PDF, 0.3MB]
- Detailed schedule of roles advertised - Week 37.xlsx [XLSX, 40Kb]
- Total Calls 2024-07-08 - 2024-07-14.pdf [PDF, 32Kb]
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Week 38 - 15/07/2024 to 21/07/2024
-
Week 39 - 22/07/2024 to 29/07/2024
- Detailed schedule of roles advertised - Week 39.xlsx [XLSX, 40Kb]
- Total Calls 2024-07-22 - 2024-07-28.pdf [PDF, 30Kb]
- Emails Statistics - Week 39.pdf [PDF, 22Kb]
- 4 Day working week weekly reporting form - Week 39.pdf [PDF, 0.3MB]
- Contact Centre calls list - 2024-07-22 - 2024-07-28.xlsx [XLSX, 0.2MB]
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Week 40 - 29/07/2024 to 02/08/2024
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Week 41 - 05/08/2024 to 11/08/2024
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Week 42 - 12/08/2024 to 18/08/2024
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Week 43 - 19/08/2024 to 23/08/2024
- Emails Statistics - Week 43.pdf [PDF, 21Kb]
- Contact Centre calls list - 2024-08-19 - 2024-08-23.xlsx [XLSX, 0.2MB]
- Total Calls 2024-08-19 - 2024-08-23.pdf [PDF, 30Kb]
- Detailed schedule of roles advertised - Week 43.xlsx [XLSX, 41Kb]
- 4 Day working week weekly reporting form - Week 43.pdf [PDF, 0.3MB]
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Week 44 - 26/08/2024 to 01/09/2024
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Week 45 - 02/09/2024 to 08/09/2024
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Week 46 - 09/09/2024 to 15/09/2024
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Week 47 - 16/09/2024 to 22/09/2024
- 4 Day working week weekly reporting form - Week 47.pdf [PDF, 0.3MB]
- Total Calls 2024-09-16 - 2024-09-22.pdf [PDF, 30Kb]
- Detailed schedule of roles advertised - Week 47.xlsx [XLSX, 41Kb]
- Emails Statistics - Week 47.pdf [PDF, 21Kb]
- Contact Centre calls list - 2024-09-16 - 2024-09-22.xlsx [XLSX, 0.2MB]
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Week 48 - 23/09/2024 to 29/09/2024
- Total Calls 2024-09-23 - 2024-09-29.pdf [PDF, 30Kb]
- Emails Statistics - Week 48.pdf [PDF, 21Kb]
- Detailed schedule of roles advertised - Week 48.xlsx [XLSX, 41Kb]
- Contact Centre calls list - 2024-09-23 - 2024-09-29.xlsx [XLSX, 0.2MB]
- 4 Day working week weekly reporting form - Week 48.pdf [PDF, 0.3MB]
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Week 49 - 30/09/2024 to 06/10/2024
- Total Calls 2024-09-30 - 2024-10-06.pdf [PDF, 30Kb]
- Detailed schedule of roles advertised - Week 49.xlsx [XLSX, 89Kb]
- Contact centre calls list - 2024-09-30 - 2024-10-06.xlsx [XLSX, 0.3MB]
- Emails Statistics - Week 49.pdf [PDF, 21Kb]
- 4 Day working week weekly reporting form - Week 49.pdf [PDF, 0.3MB]
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Week 29 - 13/05/2024 to 19/05/2024
- Detailed schedule of roles advertised - Week 29.xlsx [XLSX, 39Kb]
- Contact centre calls list - 2024-05-13 - 2024-05-19.xlsx [XLSX, 0.2MB]
- Emails Statistics - Week 29.pdf [PDF, 21Kb]
- 4 Day working week weekly reporting form - Week 29.pdf [PDF, 0.2MB]
- Total Calls - 2024-05-13 - 2024-05-19.pdf [PDF, 30Kb]
Questions and answers
Why have you provided the data in this format?
We are providing the data in the format it has been supplied to Government as it is efficient to do so – this is the only version of this particular data set as it does not exist for any other purpose.Why is some data missing?
There are different reasons why we may not be able to provide data. In some cases, data never existed, in others it was not a data set we recorded, it is no longer held before a certain date, or it can no longer be accessed (in older IT systems). We give reasons for this in the data submissions and in the explanation of data [XLSX, 24Kb] [XLSX&WDORIGIN=BROWSELINK, 0Kb].
What does this data show?
This data is not analysed. This data was simply made available to Government at their request.